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ISO 27001

Definition

ISO 27001 is an internationally recognized standard for information security management systems (ISMS). The standard specifies how companies can systematically organize, monitor, and continuously improve information security. The aim is to ensure the confidentiality, integrity, and availability of information and to minimize risks such as data loss, cyberattacks, or unauthorized access.

Key features include a risk-based approach with systematic risk assessments, the derivation of security measures, and the integration of technical, organizational, and personnel controls.

Advantages

  • Internationally recognized proof of a high level of security
  • Gain in trust and competitive advantage over customers and partners
  • Identification, assessment, and minimization of security risks
  • Support in complying with legal and regulatory requirements

Application in OpenTalk

The OpenTalk cloud solution is operated in an ISO 27001-certified data center in Germany. This guarantees security and full compliance with the GDPR. Confidential data and conversations remain exclusively in Germany and are protected at all times – without compromise. OpenTalk thus offers companies and public institutions a trustworthy basis for secure digital communication.

More explanations

Proprietary Software

Proprietary software describes programs whose source code is not publicly available and is completely under the control of the manufacturer.

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Specialized Procedure

Specialized procedures are specialized IT applications that are used specifically to support structured and frequently recurring administrative processes, particularly in government agencies and public institutions.

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