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Data processing agreement (DPA)

Definition:

A data processing agreement (DPA) is a legal agreement required under the General Data Protection Regulation (GDPR) when personal data is processed by third parties. The DPA regulates the processing of this data by a service provider (contracted processor) on behalf of a controller. The responsibility for the proper data processing remains with the client.

Advantages:

  • ensuring compliance with the GDPR requirements
  • protection of personal data through contractually regulated measures
  • transparency and clear responsibilities between the parties
  • avoiding fines and legal risks

Application in OpenTalk:

OpenTalk concludes data processing agreements with its customers when personal data is processed by OpenTalk. An DPA contract according to the GDPR can be signed directly in the profile in our cloud solution. OpenTalk ensures that all contractual provisions meet the GDPR requirements and that the data is processed securely.

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