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WebRTC Logs

Most Browsers have functions to analyse WebRTC (Web Real-Time Communication). This is quite often useful when sound or video problems during a meeting occur.

Chrome/Chromium​

  • Start the meeting as usual, with audio and video enabled
  • Open a new tab and enter chrome://webrtc-internals in the URL field
  • wait 1-2 minutes
  • Save the page with right click "Save as"
  • Send the file "WebRTC Internals.html" to the OpenTalk support

Firefox​

  • Start the meeting as usual, with audio and video enabled
  • Open a new tab and enter about://webrtc in the URL field
  • wait 1-2 minutes
  • Save the page with right click "Save as"
  • Send the file "aboutWebrtc.html" to the OpenTalk support